Privacy Policy

This Privacy Policy ("Policy") outlines the procedures followed by GXI Offsets LLP ("Company," "we," or "us") in collecting, using, processing, disclosing, and protecting personal and/or sensitive data collected through our platform. This Policy aims to ensure transparency and establish guidelines for the collection and use of information obtained from users. Terms not defined in this Policy shall have the same meaning ascribed to them in our Terms of Service. Any reference to the Privacy Policy in this document refers to the latest version of the Privacy Policy.

Consent

This Privacy Policy is a legally binding document between you and the Company. By accepting this Policy or by using our services, you indicate your understanding, agreement, and consent to the terms outlined herein. If you do not agree with the terms of this Privacy Policy, please refrain from using our platform or availing our services. Please be aware that any information collected by us will be: Processed fairly and lawfully for rendering the services. Obtained only for specified and lawful purposes. Adequate, relevant, and not excessive in relation to the purpose for which it is required.
Able to be reviewed by the user from time to time and updated as needed. Not kept longer than required by applicable law or the purpose for which it is required.
If you do not agree with this Privacy Policy, you may refuse or withdraw your consent at any time, or choose not to provide us with any personal information. However, please note that under such circumstances, we may be unable to provide services. You can send a withdrawal of consent request to aamil@greenexchangeindia.com
We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any data if such disclosure is either (a) required for sharing your information for legitimate purposes, or (b) was caused through no fault, act, or omission of the Company.

Types of Information Collected by Us

All materials, including but not limited to text, graphics, logos, images, videos, and software, provided on the website are protected by copyright laws. These materials are the property of GXI Offsets or its licensors and may not be used, reproduced, modified, or distributed without prior written permission.

Liabilities and Responsibilities:

Personal Data: This refers to any information that relates to a natural person through which an individual is identified, such as name, contact details, email address, gender, age, demographic information, including address and pin code, any photo identity, or any other information relevant to product choice and preferences provided by a user.
Technical Information: This includes information gathered through various technologies such as cookies, web beacons, or similar technologies to automatically record certain information from your device. Technical information may include your Internet Protocol (IP) address, device or browser type, Internet service provider (ISP), referring or exit pages, click stream data, operating system, hardware model, operating system version, unique device identifiers, and mobile network. This data includes usage information and user statistics.
Locational Information: This refers to information obtained through GPS or other means, such as the geographical location of the user.
Social Media Data: If you access our platform through a third-party platform or connect our services to a third-party platform, we may collect information associated with that third-party platform, such as your username, profile picture, email address, friends list, and any information made public in connection with the respective third-party platform.
Non-Personal Information: This includes generic and non-identifying information shared with us to avail our services. It may include browser information, information collected through cookies, pixel tags, and other technologies, demographic information, etc. We generally collect this information in aggregate form without identifying individual users. (All the above-mentioned categories are collectively referred to as "Information").

Collection of Information

3.1. Information may be collected in various ways, including during the course of user registration on the platform or availing certain services offered on the platform.
Directly from You: For instance, when you create an account, subscribe to our newsletters, fill out forms, respond to surveys, or otherwise provide information directly to us.
Through Automated Means: We may use cookies, web beacons, or similar technologies to collect Information when you use or interact with our platform, emails, or advertisements.
From Third Parties: We may receive Information from third-party sources such as social media platforms or other publicly available sources.
3.2. Sensitive Personal Data or Information
We do not collect any sensitive personal data or information about you. Sensitive personal data or information may include passwords, financial information, health records, sexual orientation, biometric information, etc. If we ever require any sensitive personal data or information, we will obtain your explicit consent.

Use of Information

We use the collected Information for the following purposes:
To provide our services and personalize user experience.
To communicate with users and respond to their queries.
To improve our platform and develop new features.
To understand and analyze user preferences and behavior to enhance our services.
To send promotional emails, newsletters, and other marketing communications.
To protect our rights and interests and ensure the security and integrity of our platform.
To comply with legal obligations and resolve any disputes.

Sharing of Information

We may share Information with third parties in the following cases:
Service Providers: We may share Information with third-party service providers who assist us in providing and improving our services. These service providers are obligated to maintain the confidentiality and security of the Information. Business Transfers: If the Company undergoes a merger, acquisition, or sale of all or a portion of its assets, Information may be transferred as part of the transaction. Users will be notified of any such change in ownership or control of personal information.
Legal Compliance: We may share Information with law enforcement agencies, regulatory authorities, courts, or other third parties where we believe such disclosure is necessary to comply with applicable laws or regulations, enforce our legal rights, or protect the rights, property, or safety of our users or others.
Aggregated or Anonymized Data: We may aggregate or anonymize Information and use or share such data for any purpose.
With Your Consent: We may share Information with third parties if we have obtained your explicit consent to do so.

Security

We take appropriate technical and organizational measures to protect Information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your Information, we cannot guarantee its absolute security.

Retention of Information

We retain Information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention periods include the duration of the user's relationship with us and compliance with applicable laws.

Your Rights

You have certain rights regarding your personal information, subject to applicable laws and regulations. These rights may include:
Access: You have the right to access the Information we hold about you. Rectification: You have the right to request correction of any inaccurate or incomplete Information we hold about you.
Erasure: You have the right to request the deletion or removal of Information we hold about you in certain circumstances.
Restriction: You have the right to restrict or limit the processing of your Information in certain circumstances.
Objection: You have the right to object to the processing of your Information in certain circumstances.
Portability: You have the right to obtain and reuse your Information for your own purposes across different services.
Withdrawal of Consent: If you have provided consent for the processing of your Information, you have the right to withdraw your consent at any time.
To exercise your rights or make any requests regarding your Information, please contact us at aamil@greenexchangeindia.com. We will respond to your request within the time frame required by applicable laws.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised Policy on our platform. We encourage you to review this Policy periodically for the latest information on our privacy practices.
Contact Information
If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:
GXI Offsets LLP
Email: aamil@greenexchangeindia.com
Please note that any communication from us will only be sent from official email addresses ending in "@greenexchangeindia.com."
We will not be responsible for any communication received from any other email addresses claiming to represent us.
By accepting this Privacy Policy, you acknowledge that you have read, understood, and agree to be bound by its terms and conditions.